What should I do if my account is hacked in the telegram messenger?

Telegram question: I received a notification from the telegram service that my account was logged in with someone else's device with a different IP address in another city or country, what should I do?



It means that a certain user has logged in to your account
Telegrams messenger pays great attention to the privacy of users and is arranged so that when you enter from a new device, whether it's a PC or a mobile phone, it will notify you about it, indicating its IP address, location, date and time of entry. And if the login to the account was not made by you and you have nothing to do with it, then you were hacked. To avoid such situations, you can make a password for your account. And with each authorization you will need to enter it.

if you have already been hacked, we advise you to contact support.

  • Follow the link to the official support page for telegram.org/support
  • You need to write in detail about your problem in the field "Please describe your problem" in English.
  • Of course, if you want to receive a response, please provide an e-mail address.
  • Next, you need to specify the mobile phone number to which the account is attached.
  • It remains to wait for an answer.
You can also contact support via the mobile telegram app.
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Comments

  • #177 Jabawoockez

    12.04.2018

    telegrams are a good messenger, but it is not as popular in America as in Europe